Terms and Conditions
Last updated: 11 January 2026
These Terms and Conditions govern the use of the website https://fixrightlondon.uk/ and the services provided by FixRight London (“we”, “us”, “our”). By accessing our website, submitting a form, creating an account, or using our services, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these terms, please do not use our website or services.
1. About Us
Business name: FixRight London
Website: https://fixrightlondon.uk/
Email: help@fixrightlondon.uk
Phone: +44 7988 498411
Service area: United Kingdom
2. Our Services
We provide handyman, repair, maintenance, and related home services. All services are subject to availability and confirmation.
Any information on our website is provided for general guidance only and does not constitute a binding offer until a booking or quotation is confirmed.
3. Bookings and Requests
- Submitting a booking request, quotation request, or callback request does not guarantee availability.
- All bookings are subject to confirmation by us.
- We reserve the right to decline or cancel requests at our discretion, including where information provided is incomplete or inaccurate.
4. Quotations and Pricing
- Any quotations provided are estimates based on the information supplied by the customer.
- Final pricing may vary depending on site conditions, materials required, or changes to the scope of work.
- We will inform you of any significant price changes before proceeding.
5. Payments
- Payment terms will be communicated at the time of booking or service.
- We may accept payment after job completion, cash, bank transfer, or other agreed methods.
- Failure to pay may result in further action to recover outstanding amounts.
6. Cancellations and Rescheduling
Customers may cancel or reschedule appointments subject to our Cancellation and Refund Policy.
Late cancellations or no-shows may result in charges.
7. Customer Responsibilities
You agree to:
- Provide accurate and complete information
- Ensure safe and reasonable access to the job location
- Inform us of any hazards, restrictions, or special requirements
- Secure pets and valuables where applicable
We reserve the right to refuse or stop work if conditions are unsafe.
8. Accounts and Login
If you create an account on our website:
- You are responsible for maintaining the confidentiality of your login details
- You must notify us immediately of any unauthorised access
- We reserve the right to suspend or terminate accounts that misuse our services
9. Communication
We may communicate with you via:
- Phone or SMS
- Website messaging systems
- WhatsApp or other messaging platforms
Standard messaging and data charges may apply depending on your provider.
10. Intellectual Property
All content on this website, including text, images, logos, and designs, is owned by or licensed to FixRight London and may not be copied, reproduced, or distributed without written permission.
11. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential loss
- Our liability is limited to the value of the service provided
- Nothing in these terms excludes liability for death or personal injury caused by negligence
12. Website Availability
We do not guarantee that our website will be available at all times or free from errors. We may suspend or withdraw the site without notice.
13. External Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of those websites.
14. Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we handle personal data.
15. Changes to These Terms
We may update these Terms and Conditions at any time. Any changes will be effective immediately once published on this page.
16. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: help@fixrightlondon.uk
Phone: +44 7988 498411
© 2026 FixRight London. All rights reserved.