Service Disclaimer

Last updated: 11 January 2026

This Service Disclaimer applies to all services provided by FixRight London (“we”, “us”, “our”) through our website https://fixrightlondon.uk/, bookings, quotations, communications, and on-site work.

This disclaimer is intended to clarify the scope and limitations of our services and does not affect your statutory rights under UK law.

1. General Information

Information provided on our website, in messages, quotations, or during consultations is for general guidance only. While we aim to provide accurate and helpful information, it does not constitute professional advice beyond the scope of the services agreed.

2. Scope of Services

FixRight London provides handyman, repair, maintenance, and related property services.

We do not claim to provide specialist trade services unless explicitly agreed
Services are limited to the skills, qualifications, and tools reasonably available
Any work requested outside the agreed scope may require additional quotation or may be declined

3. Estimates and Advice

Any estimates, timeframes, or recommendations are provided based on the information available at the time
Actual conditions on-site may differ and affect outcomes, costs, or timelines
We are not responsible for decisions made by customers based on estimates alone

4. Pre-Existing Conditions and Hidden Issues

We are not responsible for:

Pre-existing damage or defects
Structural, electrical, plumbing, or material issues that are hidden or not apparent
Additional faults discovered after work has commenced

Where unforeseen issues arise, we will notify you and discuss available options before proceeding.

5. Materials and Third-Party Products

Where materials are supplied by the customer, we do not guarantee their suitability or quality
We are not liable for defects in third-party products, parts, or materials
Manufacturer warranties apply where relevant

6. Health and Safety

We reserve the right to refuse, suspend, or stop work if:

Conditions are unsafe
Access is restricted or hazardous
There is a risk to health or property

Customers are responsible for ensuring reasonable access and a safe working environment.

7. Limitations of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, or consequential loss
Our liability is limited to the value of the service provided
Nothing in this disclaimer excludes liability for death or personal injury caused by negligence

8. Delays and External Factors

We are not responsible for delays caused by:

Weather conditions
Supplier delays
Access issues
Customer unavailability
Events beyond our reasonable control

9. Use of Website and Communications

Use of our website and communication channels is at your own risk
We do not guarantee uninterrupted or error-free access
External links and third-party platforms are used at your own discretion

10. No Guarantee of Outcomes

While we aim to deliver work to a high standard, we do not guarantee specific outcomes where results depend on existing structures, materials, or third-party products.

11. Changes to This Disclaimer

We may update this Service Disclaimer from time to time. The latest version will be published on this page with an updated date.

12. Governing Law

This disclaimer is governed by the laws of England and Wales.

13. Contact Us

If you have questions about this Service Disclaimer, please contact us:

Business name: FixRight London
Website: https://fixrightlondon.uk/
Email: help@fixrightlondon.uk
Phone: +44 7988 498411

FixRightLondon